Flights
Flight Pricing on LuxFlight
All flight prices on LuxFlight include applicable taxes and fees. The only exceptions are optional fees, such as additional checked baggage, seat selection, pet accommodations, etc. These add-ons must be arranged separately on the airline's website after the purchase is complete or ask our travel specialists for assistance and they will arrange the add-ons for you.
Itinerary Review:
Before proceeding and confirming your booking you will have a chance to review the itinerary and all the details you need will be highlighted (departure, arrival dates/times, stop-overs, layover time, airport changes and all the important information).
Fare rules and restriction review:
There are general rules and restrictions that are common for most fares regardless of the class of service you choose to purchase. But, also there are specific rules for each flight and booking that can be unique for the fare you choose. Please review the fare restrictions and rules for the chosen itinerary. In case something is not clear enough or you have questions left after you read the dedicated fare rules and restrictions for your itinerary, please contact the Customer Support Center and ask for assistance.
Basic Fares
If you've booked a basic or light fare ticket, it is the airline's most restrictive non-refundable fare. The airline will not allow you to make any changes or cancellations to the itinerary and there are no exceptions that can be applied.
Seat selection
Advanced seat selection is not available for basic bookings and passengers traveling together will, most likely, not be able to sit together. Some airlines may allow seat selection in advance for a fee.
European carriers have additional fees for economy fares, premium economy fares and some even for business class fares (British, Scandinavian, FinnAir).
Baggage
Depending on the itinerary and class of service you choose, a check-in bag may or may not be included in the fare. In the case that a carry-on is not permitted, you will be required to check your bag and pay the airline's checked bag fee. Please check baggage allowance for your specific itinerary before booking.
Flight Status
It is always good to check the status of your flight before you leave for the airport. Last minute changes can happen from time to time, due to bad weather or technical issues.
You should be able to check your flight's status on the airline's web page or the airport's website. We recommend keeping an eye on those big screens in the airport while waiting for connecting flights! Some airlines offer a flight status text alert feature which you can sign up for when managing your booking on their website.
What time is my flight?
All flight departure and arrival times are shown in the confirmation email that we send you after the payment is confirmed. Times are always displayed in the local time of the departure/arrival airport.
If you have an overnight or international flight, you will be shown the date/time of departure and arrival, local to your connecting flight and local to your final destination.
What happens if I skip one of my flights?
If you don't take one of your flights without notifying the airline in advance, your ticket will be marked as a 'No-show' in the airline's system and all the following flights of the itinerary will be cancelled.
In most cases, this means that the ticket value is forfeited and it will be impossible to make any claims or requests with the airline regarding the ticket. Some airlines may have a "No-show" fee, which can be applied in order to recover some of the ticket's value.
If you do not take your outbound flights, your return flights will be automatically cancelled by the airline and the value of the tickets will be considered lost.